Our work focusses on many aspects of quality including quality assurance and assessment, certification, benchmarking, management and clinical auditing, external assessment, quality and safety, quality improvement, performance measurement, quality monitoring, standardisation in healthcare, as well as the development and evaluation of evidence-based guidelines.We aim to provide citizens with a high degree of confidence in healthcare services, viathe provision of evidence-based guidelines andthe implementation and auditing, within the accreditation legal frame, of a set of quality standards (quality assurance scheme) based on these guidelines.Our methods include the involvement of citizens, experts and stakeholders at all stages through the use of open consultation, consensus, standardisation and peer evaluation. Transparency and inclusiveness are key elements. The impact of our work means increased visibility (short term), implementation of European Quality Assurance scheme and evidence-based guidelines (intermediate), and improvement in health outcomes (long term).The main activties of the Healthcare Quality Team are the European Commission Initiative on Breast Cancer (ECIBC) and the European Commission Initiative on Colorectal Cancer (ECICC). Related documents (EN) 2_June_2009 patient safety.pdfcancer_screening.pdf 2_December_2003 cancer screening.pdf Assuring the quality of healthcare.pdf 2_March 2011 patients rights.pdf 2nd EC implementation report.pdf Patient safety and quality of care.pdf