Impact of the Covid-19 confinement measures on telework in Italy - A qualitative survey

This technical report presents the results of a qualitative survey conducted in April and May 2020 with 25 workers who worked in the telework regime – either full-time or part-time – during the lock-down period following the epidemic of Covid-19 in Italy. The report analyses the consequences of the transition to telework along three main dimensions: work organisation, job quality and worklife balance. We show how workers telework experience during the lock-down is extremely heterogeneous across the employment structure, depending on a number of factors and variables such as the level of skills, the type of work, the task content, the intensity of ICT use and workers’ gender and household composition.

Authors:

MORO Angelo