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From Digital Innovation to "Smart Tourism Destination": Stakeholders' reflections in times of a Pandemic

Details

Identification
JRC nr: JRC123390
Publication date
11 January 2021

Description

  • 65 stakeholders participated in an online event, staged over two half-days, to discuss challenges, opportunities and needs of the Algarve region in the field of the digitalisation of tourism.
  • Lack of adequate skills, inadequate infrastructure (communication and transport), weak links between tourism services and others economic activities and ineffective data collection and analysis were some of bottlenecks discussed.
  • Regional assets, new market trends (more eco-friendly solutions) and the advantage of big data analysis were the main opportunities identified.
  • Better data management, diversification of tourism offer, more networking and cooperation were some of the identified market needs.
  • Sustainability dimension (circular economy and climate changes issues) in the tourism sector is one of the main themes of interest for future events.

Authors:

MARQUES SANTOS Anabela, EDWARDS John, LARANJA Manuel

Files

2 FEBRUARY 2022
jrc123390.pdf