Through a series of initiatives, the JRC investigates how the public administration uses digital technologies to enhance the quality, accessibility, and efficiency of public services.Specifically, these activities focus on understanding how public administration should adopt and use digital emerging technologies, with a human-centred approach, to ensure the trustworthiness of the system and citizens’ co-creation.The JRC produces concrete and practical outcomes, such as recommendations or governance frameworks. These outputs will assist public administration in their efforts to innovate the delivery of public services.Our research includes:Scientific support to the Public Sector Tech Watch, a knowledge hub on the use of emerging technologies, with a strong focus on artificial intelligenceAddressing questions, such as: How to support digital transitions in the public sector?How to empower public institutions to meaningfully adopt new technologies?Which interoperability issues need to be addressed and what are possible solutions?…and much more© AelisirIllustration Relevant activities on this topic GovTech: influencing factors, common requirements and recommendationsSupporting the development of cross-border, interoperable GovTech practices in the European landscapeThe potential of generative AI for the public sector: current use, key questions and policy considerationsScience for policy briefCompetences and governance practices for artificial intelligence in the public sectorScience for policy reportWhat factors influence perceived artificial intelligence adoption by public managers?Technical reportEmerging technologies in the Public SectorCase Viewer | Public Sector Tech WatchArtificial Intelligence for Interoperability in the European Public SectorTechnical reportAI Watch. European landscape on the use of Artificial Intelligence by the Public SectorScience for policy report Additional referencesInterview: Joint Research Centre (JRC) contribution to track emerging technologies’ landscape in the European Public SectorAI Watch research on the potential use and impact of AI for the public sectorSelected AI cases in the public sectorSelected blockchain cases in the public sectorThe dynamics of AI capability and its influence on public value creation of AI within public administrationRelated DatasetsPublic Sector Tech Watch: latest dataset of selected casesPublic Sector Tech Watch: GenAI4PA latest dataset of selected guidelines and policiesEU GovTech: Atlas latest dataset of selected initiativesEU GovTech: latest dataset of selected startups
Through a series of initiatives, the JRC investigates how the public administration uses digital technologies to enhance the quality, accessibility, and efficiency of public services.Specifically, these activities focus on understanding how public administration should adopt and use digital emerging technologies, with a human-centred approach, to ensure the trustworthiness of the system and citizens’ co-creation.The JRC produces concrete and practical outcomes, such as recommendations or governance frameworks. These outputs will assist public administration in their efforts to innovate the delivery of public services.Our research includes:Scientific support to the Public Sector Tech Watch, a knowledge hub on the use of emerging technologies, with a strong focus on artificial intelligenceAddressing questions, such as: How to support digital transitions in the public sector?How to empower public institutions to meaningfully adopt new technologies?Which interoperability issues need to be addressed and what are possible solutions?…and much more© AelisirIllustration
GovTech: influencing factors, common requirements and recommendationsSupporting the development of cross-border, interoperable GovTech practices in the European landscape
The potential of generative AI for the public sector: current use, key questions and policy considerationsScience for policy brief
Competences and governance practices for artificial intelligence in the public sectorScience for policy report
What factors influence perceived artificial intelligence adoption by public managers?Technical report
AI Watch. European landscape on the use of Artificial Intelligence by the Public SectorScience for policy report